Cookie Policy
Last updated: March 2025
At cryvantisol, we believe in being upfront about how our website collects and uses information. This policy explains what tracking technologies we use on cryvantisol.com, why we use them, and how you can manage your preferences. We've written this in plain language because we think you deserve to know exactly what's happening when you visit our site.
What Are Cookies Anyway?
Cookies are small text files that get stored on your device when you visit websites. Think of them as digital breadcrumbs that help websites remember things about you - like whether you're logged in, what items are in your cart, or which pages you've visited before.
They're not programs and can't carry viruses. Most websites use them, and they've been around since the mid-1990s. Some stick around for years, others disappear when you close your browser.
Beyond traditional cookies, we also use similar technologies like web beacons, pixels, and local storage. These all serve the same basic purpose: helping us understand how people use our site and making sure everything works smoothly.
The Tracking Technologies We Use
Essential Cookies
These keep the site working properly. They handle things like page navigation, secure areas access, and form submissions. Without them, you wouldn't be able to use basic features of cryvantisol.com. We can't turn these off because the site literally wouldn't function.
Functional Cookies
These remember your preferences and choices. They store things like your preferred language, region settings, or whether you've dismissed a notification. They make your experience more personalized without tracking everything you do.
Analytical Cookies
These help us understand how people interact with our site. We see which pages get the most visits, where people spend time, and where they tend to leave. This information helps us improve the site and fix problems we didn't know existed.
Marketing Cookies
These track your activity across websites to show you relevant content and ads. They measure campaign effectiveness and help us understand which channels bring visitors to our site. You can opt out of these while still using cryvantisol.com.
How We Actually Use This Information
Keeping Your Session Active
When you're browsing our savings plan resources or using our comparison tools, cookies keep track of where you are in the process. Without them, you'd have to start over every time you clicked to a new page. It's like leaving your place marked in a book.
Understanding Site Performance
We track things like page load times, error messages, and which features get used most. Last year, this data helped us identify that our mobile savings calculator was taking too long to load, and we fixed it. Real problems, real solutions.
Improving Your Experience
When we notice that people consistently leave after viewing certain pages, we dig deeper. Maybe the information wasn't clear enough, or the next steps weren't obvious. Analytics help us spot these patterns so we can make meaningful improvements.
Measuring Content Effectiveness
We want to know if our educational resources about savings strategies actually help people. Tracking lets us see which articles get read thoroughly versus which ones get abandoned halfway through. That feedback shapes what we create next.
Specific Cookies We Deploy
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your active browsing session and form progress | Session | Essential |
| user_prefs | Stores display preferences and regional settings | 12 months | Functional |
| analytics_token | Tracks page views and site navigation patterns | 24 months | Analytical |
| visitor_id | Distinguishes unique visitors for accurate reporting | 24 months | Analytical |
| campaign_ref | Records which marketing channel brought you here | 30 days | Marketing |
| content_viewed | Tracks which resources you've already seen | 90 days | Functional |
Third-Party Tracking
We partner with several external services that place their own cookies on your device. These include analytics platforms, content delivery networks, and communication tools. Each operates under its own privacy policy.
For instance, our video content is hosted externally, and when you watch those videos, the hosting service may track viewing behavior. Our live chat feature uses a third-party provider that sets cookies to maintain conversation history.
We choose our partners carefully, but we don't control their tracking practices. We recommend reviewing their privacy policies if you want the complete picture of how your data might be used.
How Long We Keep Cookie Data
Different cookies have different lifespans based on their purpose:
- Session cookies disappear the moment you close your browser. They're temporary by nature.
- Short-term cookies last anywhere from a few days to a few months. These typically handle things like remembering your preferences or tracking campaign performance.
- Long-term cookies can stick around for up to two years. These help us recognize returning visitors and understand long-term patterns.
Even if a cookie has a long expiration date, you can delete it anytime through your browser settings. And if you clear your browsing data, all cookies vanish regardless of their intended lifespan.
Managing Your Cookie Preferences
You have several options for controlling cookies. Most browsers let you block all cookies, accept only first-party cookies, or get notified before any cookie is set. Here's how to access these settings in major browsers:
Keep in mind that blocking all cookies will prevent you from using certain features on cryvantisol.com. You won't be able to save preferences, use our calculators effectively, or access personalized content. It's your choice, but it does impact functionality.
Mobile Device Considerations
If you're accessing cryvantisol.com through a mobile device, the cookie management works a bit differently. Mobile browsers have their own settings menus, and some apps use device identifiers instead of traditional cookies.
For iOS devices, you can limit tracking through Settings → Privacy → Tracking. Android users can manage ad personalization through Settings → Google → Ads. These won't eliminate all tracking, but they reduce it significantly.
Mobile apps often request permission to track you across other apps and websites. You can grant or deny these requests when prompted, or change them later in your device settings.
Updates to This Policy
We update this policy occasionally as our practices evolve or new regulations come into effect. When we make significant changes, we'll update the date at the top of this page and may notify you through other channels.
We won't dramatically change how we handle cookies without giving you notice. But minor adjustments - like adding a new analytics tool or removing a service we no longer use - happen periodically.
We recommend checking back here once or twice a year if you want to stay informed about our current practices. The financial services landscape changes, and our tools adapt along with it.
Your Rights Under Australian Privacy Law
Australian privacy legislation gives you specific rights regarding how your information is collected and used. You can request access to the data we've gathered through cookies, ask us to correct inaccurate information, or request deletion of certain data.
These rights aren't absolute - there are circumstances where we need to retain information for legal or operational reasons. But we'll always explain our reasoning if we can't fulfill a request.
If you want to exercise any of these rights or have questions about how we handle your information, the contact details below will get you to the right person.
Do Not Track Signals
Some browsers offer "Do Not Track" settings that send signals to websites requesting not to be tracked. There's no industry standard for how websites should respond to these signals, and honestly, many sites ignore them entirely.
We don't currently respond to Do Not Track signals in a special way. Instead, we give you direct control through the cookie management options described in this policy. That feels more honest than pretending a browser setting solves everything.
Questions About Our Cookie Practices?
If something in this policy isn't clear, or you want to discuss your specific situation, reach out to our team. We're based at Cnr Albany & Townsville St Fyshwick ACT 2609, Australia. You can call us at +61 418 657 402 or send an email to support@cryvantisol.com.
We aim to respond to privacy inquiries within three business days. More complex requests might take longer, but we'll keep you updated on the timeline.